Dear Service Provider,

We would like to remind you that NCS subsidies can only be paid once a CHICK has been registered and the parent/guardian has confirmed that all details are correct via the parent portal.

For payments to flow, all claim weeks for a child must be confirmed. Please review any unconfirmed claims for your service and request parental confirmation from applicants where necessary.

How to know if a claim needs to be confirmed by the parent/guardian?

A registration will display “No” under the “All Claims Confirmed by Parent?” column until all claim weeks have been confirmed.

Where a registration is displaying “No” it may be that there is an older claim still awaiting parent confirmation. Parent confirmation only changes to ‘Yes’ when the parent has confirmed all the claims for the child.

Update to Scheme rules

Please note clause 4.13 of the NCS 2026 Funding Agreement, “The Scheme Administrator may, at any time during the Term, establish an administrative process to cancel Unconfirmed Claims. The administrative process will provide for the cancellation of a Registered Claim which has not been confirmed by the Qualifying Applicant within 3 months of the expiry of the CHICK.”

If you have any questions, contact the Early Years Provider Centre (EYPC). Simply raise a Request on the Early Years Hive by selecting the relevant programme and request type from the dropdown menu.

Regards,

The Early Years Team

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